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Our friendly, professional team is dedicated to the care of your pets and providing the highest possible standard of service because we know how important your animals are to you. We strive to make sure your pets live long, enjoyable and happy lives.
We encourage communication on all levels; face to face, by telephone and email. We have regular meetings for all our staff; to receive training, discuss points of interest and listen to feedback from our clients. This helps us to understand what our clients expect from us and therefore enable us to improve our service to you.
We will always greet you and your pet with a smile
We will always treat your pet as if it were our own, with total care and attention
You will only ever be seen by fully qualified vets and trained nurses using the most suitable equipment and medicines available
In the consultation room we will always listen to you to understand the nature of your concerns and explain the treatment options available to you
We will endeavour to discuss any costs with you before they arise
We will regularly seek your feedback to try and improve our service to you
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