Clockhouse Veterinary Hospital, Stroud 01453 752555
Clockhouse Vet Clinic, Nailsworth 01453 834930
Menu
Clockhouse Veterinary Hospital, Stroud 01453 752555
Clockhouse Vet Clinic, Nailsworth 01453 834930

COVID-19 update: Client advice on what to do during the Coronavirus pandemic

About Us

Learn more about us

About Us

Learn more about us

Our friendly, professional team is dedicated to the care of your pets and providing the highest possible standard of service because we know how important your animals are to you. We strive to make sure your pets live long, enjoyable and happy lives.

We encourage communication on all levels; face to face, by telephone and email. We have regular meetings for all our staff; to receive training, discuss points of interest and listen to feedback from our clients. This helps us to understand what our clients expect from us and therefore enable us to improve our service to you.

Our Promise To You

  • We will always greet you and your pet with a smile

  • We will always treat your pet as if it were our own, with total care and attention

  • You will only ever be seen by fully qualified vets and trained nurses using the most suitable equipment and medicines available

  • In the consultation room we will always listen to you to understand the nature of your concerns and explain the treatment options available to you

  • We will endeavour to discuss any costs with you before they arise

  • We will regularly seek your feedback to try and improve our service to you

"There is always a sense of calm at Clockhouse even during a situation of panic with a pet the staff remain calm reassuring and professional."

Mr Hampton-NealeClockhouse Vets

"All at Clockhouse are friendly and welcoming. Care of my pet is always professional and with his best interest foremost I would like to thank all the staff for continuing to support care of our pets at this difficult and strange time, THANK YOU."

Mrs MorganClockhouse Vets

"Really good efforts to make me feel safe in the current climate. Clean. Friendly. Helpful advice on future medication."

Mrs RussellClockhouse Vets

"It is reassuring that you can visit the same vet so that my pet can build up trust with that person, the Pet Health Club gives me flexibility and consistency with my pets treatment, thank you."

Mrs TuckwellClockhouse Vets